This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and communication channels.
Section 01
Zenhance LLC DBA MEANT (“MEANT”, “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, forms, and communication channels, including our telehealth platform and SMS messaging programs.
Section 02
Zenhance LLC DBA MEANT is a telehealth services platform that connects patients with licensed clinicians for personalized medical consultations and ongoing care. Our healthcare services are provided in partnership with OpenLoop Affiliated Covered Entity (ACE), including OpenLoop Healthcare Partners PC, Rezilient OLH, PA, and OpenLoop Healthcare Partners California, PC.
Section 03
We may collect the following information:
Section 04
We use your information to:
Section 05
By submitting your information and opting in, you consent to receive text messages from MEANT. These messages may include:
Message frequency varies. Message and data rates may apply.
You may opt out at any time:
Section 06
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Section 07
As a telehealth platform operating under HIPAA guidelines, we are committed to protecting your Protected Health Information (PHI). We may use and share your PHI only as permitted by law, including to:
We will never use or share your PHI for the following without your written permission:
Section 08
You have the right to:
To exercise any of these rights, contact us at support@meant.health.
Section 09
We do not sell, rent, or share your personal information with unauthorized third parties. We may share information only with:
All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Section 10
We implement reasonable and appropriate safeguards to protect your information, including:
Section 11
We use cookies and similar tracking technologies to improve your experience on our website. You may control cookie preferences through your browser settings.
Section 12
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Section 13
If you believe your privacy rights have been violated, you may file a complaint with:
Zenhance LLC DBA MEANT — support@meant.health
U.S. Department of Health and Human Services Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/
We will not retaliate against you for filing a complaint.
Section 14
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Section 15
Zenhance LLC DBA MEANT
support@meant.health
